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SupportAI — Knowledge Retrieval
P1TKT-8821 — Database connection timeout

Error: ECONNREFUSED after 30s · PostgreSQL · Production

AI Resolution

  1. 1.Check connection pool limit: max_connections in pg_hba.conf[1]
  2. 2.Verify PgBouncer pool mode is set to transaction[2]
  3. 3.Restart connection pooler: systemctl restart pgbouncer
Check poolTest connRestartMonitor

Similar Incidents

TKT-720396%
Resolved
TKT-689189%
Resolved
TKT-554481%
Resolved

Sources

DB Runbook v3.1
PgBouncer Docs

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